Privacy Policy

PRIVACY POLICY

Last updated: July 14, 2025

This Privacy Policy applies to the website https://odvozotpad.hr (hereinafter: “the website”), operated by Obrt za usluge Braća, vl. Hasib Murtez Rijeka (hereinafter: “we”, “us”, or “our”).

We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This policy explains what personal data we collect, why we collect it, how we use and share it, how long we retain it, and what rights you have regarding your data.

1. Who We Are

Our website address is: https://odvozotpad.hr. We provide services and information related to waste management.

Our contact details are: Obrt za usluge Braća, vl. Hasib Murtez Rijeka plase ulica 45, 51000 Rijeka Croatia Email: hasibmurtez11@gmail.com Phone number: +385 97 728 8936

2. What Data We Collect and Why

We collect personal data for specific purposes and only to the extent necessary.

2.1 Information You Provide Directly

• Contact Form Data: When you use our contact form, we collect the information you provide, such as your name, email address, phone number, and the content of your message. This data is collected to respond to your inquiries and communicate with you.
• Comments Data: When visitors leave comments on our posts, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
• Login Data (if applicable): If you register on our website (e.g., to leave comments, if applicable, or for any future user accounts), we store the personal information you provide in your user profile. This includes your chosen username and email address.

2.2 Information Collected Automatically

• IP Address & Browser Information: We collect your IP address and browser user agent string when you leave comments for spam detection. Your IP address may also be collected for security purposes and by certain embedded services (see Section 5).
• Cookies & Tracking Technologies: We use cookies and other related technologies (like scripts and web beacons) on our website to ensure functionality, improve user experience, and integrate third-party services. Details about these are provided in Section 5.

3. How We Use Your Data

We use the collected data for the following purposes:

• To respond to your inquiries and provide customer support via our contact form.
• To enable and manage comments on our posts, including spam detection.
• To ensure the proper functioning and security of our website.
• To display embedded content such as maps and social media elements.
• To comply with legal obligations and facilitate the exercise of your data protection rights.

4. How We Share Your Data

We share your personal data only when necessary and with trusted third parties, always ensuring appropriate safeguards are in place.

• Spam Detection: Visitor comments may be checked through an automated spam detection service (e.g., Akismet).
• Gravatar Service: An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
• Third-Party Services (as detailed in Section 5): Data may be shared with providers of embedded content and services on our site, such as Google (for Maps and reCAPTCHA) and Facebook. These third parties may process data according to their own privacy policies.

5. Cookies and Other Tracking Technologies

Our website uses cookies and other related technologies (scripts, web beacons). Cookies are small text files placed on your device by your browser when you visit our site. Scripts are pieces of code for interactive functionality, and web beacons are tiny graphics used to monitor website traffic.

We utilize Complianz, a Cookie Consent Management Platform, to manage your consent regarding the use of cookies on our website.

5.1 Types of Cookies Used

• Technical or Functional Cookies (Necessary): These cookies ensure certain parts of the website work properly and that your user preferences remain known. They enable basic functions like page navigation and access to secure areas of the website. We may place these cookies without your consent because they are essential for the website to function.
• Marketing/Tracking Cookies: These cookies are used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes. Because these cookies are marked as tracking cookies, we ask for your permission to place them.
• Social Media Cookies: These cookies are used by social media platforms integrated into our website (e.g., social share buttons, embedded content) to collect information about your interaction with that content. They may store and process certain information for personalized advertising.

5.2 Specific Cookies and Services Placed on Our Website

Based on our recent scan, the following services may place cookies and process personal data:

• WordPress (Functional)
  • Purpose: Essential for the core functionality of the website, including enabling user comments (if you opt-in to save your name, email, and website in cookies for convenience when commenting) and managing user sessions if you log in.
  • Specific WordPress-related cookies may include:
    • comment_author_..., comment_author_email_..., comment_author_url_...: If you leave a comment, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
    • wordpress_test_cookie: A temporary cookie set on the login page to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
    • wordpress_logged_in_..., wordpress_sec_...: When you log in, several cookies are set to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
    • wp-settings-..., wp-settings-time-...: Used to customize your view of the admin interface, and also the main site interface.
    • wp-postpass_...: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
• Elementor (Functional)
  • Purpose: These cookies are used by the Elementor page builder to ensure the proper display and functionality of website elements built with Elementor. They are generally functional and do not track personal data for advertising purposes.
• Google reCAPTCHA (Functional / Security)
  • Purpose: Used for spam detection and security on our contact forms to distinguish between human users and automated bots. It helps protect our website from spam and abuse. Google processes data collected by reCAPTCHA according to its Privacy Policy.
  • Data Processing: Google reCAPTCHA may collect information about your hardware and software, and send this data to Google for analysis.
• Google Maps (Functional / Embedded Content)
  • Purpose: Used to display interactive maps on our website, helping you locate us or specific points of interest. Google Maps may set cookies to function correctly and collect data about your usage of the map features. Google processes data collected by Google Maps according to its Privacy Policy.
  • Data Processing: When you view a map, Google may collect information about your interaction with the map, your IP address, and other technical data.
• Facebook (Marketing / Social Media)
  • Purpose: Our website includes embedded content from Facebook (e.g., share buttons, potentially like buttons). This content allows for integration with the Facebook platform to promote our web pages or enable sharing. Facebook may place cookies to enable this functionality and to collect data for personalized advertising based on your interaction with this content.
  • Data Processing: This content is embedded with code derived from Facebook and places cookies. This content might store and process certain information for personalized advertising. Please read the privacy statement of Facebook (which can change regularly) to understand what they do with your (personal) data which they process using these cookies. Facebook is located in the United States.
• Miscellaneous (Functional)
  • Purpose: This category includes any other cookies detected by our scanning tool that are not explicitly categorized or associated with a known service. These are generally functional cookies necessary for the basic operation of the website elements or plugins.

5.3 Consent to Cookies

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Spremi postavke” (Save settings), you consent to us using the categories of cookies and plugins you selected in the pop-up, as described in this Cookie Policy. You can always change your consent or withdraw your consent at any time.

5.4 Managing Your Consent Settings

You can manage your cookie preferences at any time by clicking the “Manage Consent” or “View preferences” link, typically found in the footer of our website or within the cookie banner itself. This will allow you to adjust your consent for different cookie categories:

• Funkcije (Functional): Always active (essential for website operation).
• Marketing: You can choose to enable or disable these cookies.

5.5 Enabling/Disabling and Deleting Cookies via Browser

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

6. Embedded Content from Other Websites

Articles and elements on this site may include embedded content (e.g., maps, images, social media buttons). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

7. How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

• Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
• User Account Data: For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
• Contact Form Submissions: Data submitted via contact forms is typically retained for a period necessary to address your inquiry and for our records, usually up to one year, unless a longer period is required for legal reasons.
• Cookie Consent Records: Complianz stores records of your consent choices for a period required by data protection regulations to demonstrate compliance (e.g., 2 years under GDPR).

8. Your Rights with Respect to Personal Data (GDPR Rights)

As a data subject under GDPR, you have the following rights concerning your personal data:

• Right to Information/Access: You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for. You have the right to access your personal data that is known to us.
• Right to Rectification: You have the right to supplement, correct, or request the completion of incomplete data, or correction of inaccurate data concerning you.
• Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw consent and there’s no other legal ground for processing. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
• Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain conditions (e.g., if you contest the accuracy of the data, for a period enabling us to verify the accuracy).
• Right to Data Portability: You have the right to request all your personal data from the controller and transfer it in its entirety to another controller, where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data under certain conditions (e.g., for direct marketing purposes). We comply with this, unless there are justified grounds for processing that override your interests, rights, and freedoms.
• Right to Withdraw Consent: If you give us your consent to process your data, you have the right to revoke that consent at any time. This withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: If you have a complaint about how we handle your data, we would like to hear from you. However, you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority) in your country of residence or the country where the alleged infringement took place.

To exercise these rights, please contact us using the details provided in Section 10.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page.

11. Contact Details

For questions, comments, or to exercise your rights regarding our Privacy Policy and data processing practices, please contact us using the following details:

Obrt za usluge Braća, vl. Hasib Murtez Rijeka plase ulica 45, 51000 Rijeka Croatia Website: https://odvozotpad.hr Email: hasibmurtez11@gmail.com Phone number: +385 97 728 8936